Using this Bobrick paper towel dispenser is easy. First, make sure you have enough C-fold or multi-fold towels. Open the bottom of the cabinet, which is concealed behind the wall or mirror, and load the towels. Once loaded, only the towel tray will be visible. When someone needs a towel, they can simply pull one from the tray. As for maintenance, wipe the satin-finish stainless - steel exterior regularly with a soft cloth to keep it looking good. Check the towel supply frequently and refill when it's low. Make sure the wall where it's mounted can support its weight. And always follow the specified rough wall opening dimensions during installation to ensure a proper fit.