Using this robe hook is easy. Just find a suitable spot on the wall in your commercial area, and install it according to the provided instructions. Make sure the wall can support the weight of items you'll hang on it. As for maintenance, simply wipe it with a soft, dry cloth regularly to keep the stainless - steel shiny. Avoid using abrasive cleaners as they can scratch the satin finish. Also, don't hang overly heavy items on it to prevent damage to the hook or the wall.