Using this soap dispenser is easy. Just push the top manually, and the soap will come out. To refill it, use the specialized key that comes with the unit. Open the top part and pour in your liquid soap, hand lotion, or detergent. When installing, make sure to cut a 7/8 - inch diameter hole in the sink area. Keep in mind that this dispenser is for commercial use. Avoid using it with any non - commercial products. To maintain it, regularly clean the stainless - steel parts with a mild cleaner. Check the spout for any blockages and clear them if needed. Also, ensure the soap container is always properly closed to prevent spills.