Using this Bobrick soap dispenser is easy. Just press the push - button to dispense the soap. When it's time to refill, simply pull the dispenser out. Make sure to use all - purpose soaps for best results. As for maintenance, clean the stainless - steel exterior regularly with a mild cleaner to keep it looking shiny. Don't use abrasive materials as they might scratch the surface. Keep an eye on the locking device to ensure it's working properly. If you notice any issues, contact the manufacturer for assistance.