Using this soap dispenser is easy. Just place it on the counter and connect it to the power source if required. When you need soap, simply hold your hand under the dispenser, and it will automatically release an appropriate amount of soap thanks to the portion control feature. For filling, use the top fill design to add universal bulk foam soaps. Make sure to clean the dispenser regularly. Wipe the exterior with a soft cloth to keep it looking good. Avoid using abrasive cleaners as they may damage the matte black finish. If you notice any issues with the dispenser, check the power supply or soap level first.