Using this Bradley paper towel dispenser is a breeze. First, make sure it's properly surface - mounted in the desired location. To load the dispenser, open the door using the key for the tumbler lock. Place 400 single - fold paper towels inside the cabinet. The towel level indicator on the front will let you know when it's time to refill. As for maintenance, use a soft, damp cloth to clean the stainless - steel surface regularly. Avoid using abrasive cleaners as they may scratch the satin finish. Keep the dispenser in a dry area to prevent rusting. When the lock seems difficult to turn, a small amount of graphite powder can be used to lubricate it.